Terms

The Training Day

Training times are 10.00 am start to 4.30 or 4.45pm finish. A day means four sessions; separated by a lunch break (1 hour maximum at lunchtime 12.30 or 1pm or thereabouts) and by two 10-15 minute breaks during the morning and afternoon. Setting up in the training venue prior to the course from 9.00 am-9.15 am.

Modular training


I can run shorter sessions, half-day sessions, or perhaps split a course into chunks on different days if more convenient. My course format is modular and is designed to facilitate this. Although please note, this may cost very slightly more because of additional travel (how much more obviously is dependent on the location).

Costs
Please contact me for current prices, these do fluctuate according to required course length, availability, number of delegates attending, and also any necessary additional pre-course preparation topics (especially for tailored training). I normally charge a competitive daily rate which would remain the same for up to three delegates.

Location and expenses
I’m based on the South Coast (Hastings and St Leonards ) and am happy to deliver onsite training courses wherever your business is based. Alternatively I can arrange an equipped venue in Hastings. At present I do not charge travelling expenses for London or any locations between London and South East Coast. For training further afield; all travel, accommodation and subsistence expenses will be added to invoices depending on location (distance). All this of course would be discussed with you before any booking is confirmed.

Booking and Cancellation

If you have to cancel re-arrange or postpone a confirmed booking, please let me know as soon as possible. For late cancellations after a booking is confirmed, the following policy applies:-
Cancellation without at least 3 working days notice will require full payment of fees. Less than 5 working days notice will require 50% payment of fees.

Invoices

After course completion, invoices will be sent via email in .pdf format unless a paper version (sent in the post) is specifically requested.

Late Payment Policy

I operate in accordance with current late payment legislation. Fees are due immediately the training course has taken place, however, if invoices are not paid within an agreed time period stipulated when booking, a late payment policy will be implemented. This policy is operated in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and the Late Payment of Commercial Debts Regulations 2002. This will be stated on all issued invoices.